Privacy Policy

1. Information We Collect

A. Personal Information

We may collect:

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Address
• Academic Qualifications
• Passport Details (for study abroad processing)
• Financial Documents (if required for visa/admission guidance)

B. Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Collect Information

We collect information when you:

• Fill out inquiry or counseling forms
• Register for consultation
• Contact us via phone, email, or WhatsApp
• Subscribe to newsletters or updates
• Engage with our website

We only collect information that you voluntarily provide.

3. How We Use Your Information

Your information is used to:

• Provide admission counseling and career guidance
• Process university and course applications
• Assist with documentation and visa guidance
• Communicate application status and updates
• Share relevant university information
• Send service-related notifications
• Send promotional emails (only with consent)

We do not sell or rent your personal information to third parties.

4. Email Communication & Consent

By submitting your contact details on our website, you expressly consent to receive communication from SmartWhiz Edutech via:

• Email
• Phone calls
• SMS
• Messaging platforms

These communications may include:

• Admission updates
• Counseling reminders
• Application status notifications
• University announcements
• Optional promotional content

You may unsubscribe from marketing emails at any time by:

• Clicking the “Unsubscribe” link included in emails, or
• Contacting us at info@smartwhizedu.com

We do not send unsolicited bulk emails and do not purchase third-party email lists.

5. Sharing of Information

We may share your data only with:

• Universities and educational institutions
• Visa authorities and government bodies
• Authorized partner institutions
• Payment processors (if applicable)

We do not share personal data with unauthorized third parties for marketing purposes.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission method is 100% secure, and we cannot guarantee absolute security.

7. Cookies Policy

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Store preferences

You may disable cookies in your browser settings if desired.

8. Data Retention

We retain personal data only for:

• Admission processing
• Legal compliance
• Business and record-keeping purposes

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your data (subject to legal requirements)
• Withdraw consent for marketing communication

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to external websites such as university portals or visa services. We are not responsible for their privacy practices.

11. Children’s Privacy

For students under 18 years of age, parental or guardian consent may be required before processing personal information.

12. Changes to This Policy

SmartWhiz Edutech reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.